1. REMAIN CALM!

2. Give the Dispatcher the nature of the Emergency and all vital information such as:
Name
Address
Phone Number
(if you are calling from a cell phone, tell the operator where you are. Your call maybe answered by a different state or county).
Age & Sex of Patient
Symptoms

3. Give directions to your location, have lights on and/or send someone outside to direct ambulance upon its arrival.

4. DON’T HANG UP until the dispatcher tells you to or until help arrives.

5. GATHER A LIST of all current medications, medical history and insurance information for the patient and have available for ambulance personnel.

If you see a vehicle behind you with blue lights flashing, please pull over as soon as it is safe
to do so. Flashing blue lights mean the person in that vehicle is responding to an emergency situation, and
is asking you to yield the right of way. Remember, in an emergency, seconds count! You could be helping to
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